New Digital Scams Targeting Elderly and Lonely in Iowa, Illinois, and Wisconsin

Scammers are increasingly targeting victims through Bitcoin ATMs and fake tech support pop-ups, leading to a rise in internet-based scams in the Tri-State area of Iowa, Illinois, and Wisconsin. These scams are not limited to the area and are gaining momentum across the United States.

To safeguard your finances and personal information, it’s crucial to be aware of these scams and take necessary precautions. Dubuque police recommend being cautious when using Bitcoin ATMs and never providing personal information or remote access to your computer to anyone claiming to be tech support.

The Bitcoin ATM Scam

Bitcoin ATMs have become a popular tool for scammers to execute their recent fraudulent activities. The scammers usually establish a connection with their victims, primarily through online dating or social media platforms. They then persuade the victims to transfer money to a Bitcoin wallet through a QR code, which the scammers later withdraw using a Bitcoin ATM. The scammers resort to various excuses, ranging from emergencies to investment opportunities, or even issues like their children or grandchildren getting caught for DUI. This paves the way for the scammer to request funds from the victim. Sadly, once the cryptocurrency is transferred, it becomes nearly impossible to retrieve.

Scammers often exploit their victims’ emotions and pressure them into making hasty decisions. Some scams involve fraudulent online “relationships,” where the scammer convinces the victim to deceive their bank and family members about their finances. These schemes can result in massive financial losses, with no insurance coverage or chance of recovery. According to the Federal Trade Commission, over 46,000 people have reported losing more than $1 billion in cryptocurrency scams since 2021.

The Tech Support Pop-Up Scam

A common scam that preys on unsuspecting victims involves receiving a pop-up message on their computer screen warning them about a supposed infection or compromise of their device. The message prompts them to dial a provided phone number for “tech support,” which is a line operated by scammers. The scammers then direct the victim to withdraw money and hand it over to a supposed “representative,” who promises to secure the funds.

To further deceive their victims, scammers might even warn against contacting their bank, claiming that financial institutions are “in on the scam.” Moreover, gaining access to your computer provides scammers with an opportunity to cause other issues like incurring random charges, stealing funds, accessing social media and personal accounts, and stealing credit card information.

Which groups are at greatest risk in the Tri-States?

Scammers don’t discriminate and anyone can become their prey, but they tend to focus on certain groups of people.

• • Older Adults/Elderly: They may be less familiar with technology and more trusting of authority figures.
  • New Internet Users: Young or naive; those less experienced with online interactions might not recognize the warning signs.
  • Individuals Seeking Relationships: Scammers exploit those looking for companionship or romantic connections online.

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How to Protect Yourself from Scammers

• • Verify Before You Trust: Never transfer money or share personal information with someone you haven’t met in person. Be skeptical of anyone asking for cryptocurrency payments. Talk to your family or those in your trusted circle before proceeding.
  • Hang Up and Verify: If you receive a call or pop-up about a supposed security issue, do not engage. Instead, independently verify the information by contacting the company directly using a number you know is legitimate.
  • Don’t rush: Scammers often create a sense of urgency to prompt quick decisions. Take your time, and consult with a trusted friend or family member if something feels off.
  • Secure Your Accounts: Regularly update your passwords and use two-factor authentication when available. This can help prevent unauthorized access to your accounts.
  • Report Scams: If you encounter a scam, report it to the Federal Trade Commission (FTC) at reportfraud.ftc.gov. Your report can help prevent others from becoming victims.

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